Washington Rides - Schedule a Ride

Washington County Transit Study News Letter
April 2007

382 West Chestnut Street Suite 108 Washington, PA 15301
1-800-331-5058 or 724-223-8747
TTY / TDD: 1-800-654-5984 - Voice: 1-800-654-5988

How To Schedule a Ride

Reservationists are available Monday through Friday from 7:30 AM until 5:00 PM.

To reserve a ride for Tuesday through Saturday, you must call before 3:00 on the previous business day (remember that holidays are not business days). For trips on Monday, you must call the previous Friday before 4:00 PM.

Please keep in mind when making your reservation that the driver may arrive 15 minutes before or 15 after the pick-up time that you schedule with the reservationist. For example, if you schedule a 9:30 pick-up, the driver may be as early as 9:15 or as late as 9:45.

When calling to make your reservation, be prepared to provide the following information:

Your name

Your I.D. number, for Senior Shared-Ride and MATP

Your appointment day and time

The complete address of your destination

The time you need to return

Any special needs you may have, such as a van with a lift, or if an aide (attendant) or companion will be traveling with you.

Additional Information For Passengers

Aides (Attendants) and Companions
Passenger Rules

Canceling your Ride Complaints / Commendations

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